Legal - last updated September 24, 2026
Privacy Policy
This policy explains what South Carolina Water Damage Restoration Pros does and does not collect when you use scwaterdamagerestoration.pro, and how the single phone line on this site works.
This site has one purpose: to connect South Carolina homeowners with independent local restoration contractors during water, storm, mold and sewage emergencies. Because of that, it is deliberately simple. There is no account to create, no contact form to submit and no email address published anywhere on the site. The only way to reach us is by telephone, and the only information we receive is what you choose to say on that call.
This policy was last updated on September 24, 2026. If the way this site works changes in a way that affects privacy, this page is where that change is described.
Information You Provide
The site itself does not ask you for anything. That changes only when you pick up the phone.
When you call (888) 217-5329, a dispatcher answers and takes the details of your loss. That conversation typically includes your address or the address of the affected property, a description of the water source and affected rooms, and how long the problem has been going on. It may also include your name and a call-back number so a contractor can reach you.
Those details are used for one reason: to pass the job to independent restoration contractors who work in that part of South Carolina. Contractors contact you directly to assess the loss and quote the work. We do not sell your information, and we do not use it to market unrelated services to you.
Because providers are independent businesses, once your details are shared with a contractor, that contractor's own privacy practices apply to how they handle them. It is reasonable to ask any contractor how your information will be used, how long they keep their records, and whether they share it with anyone else.
- No contact forms and no email capture on this site
- No account registration and no login
- No payment processing on this site
- No newsletter and no marketing mailing list
- Call details are used only to route your request to providers
Technical Data and Analytics
What the web server sees, and why this site keeps it as small as possible.
Like any website, this one is served by a web server that may record standard request information such as the page requested, the time of the request, a referring page and a truncated or full IP address. Those records exist to keep the site online, diagnose errors and protect against abuse. They are not used to build a profile of you and are not combined with anything you say on a call.
This site does not use advertising trackers, cross-site tracking pixels or third-party marketing cookies. There is no login area, so there is no session to associate with you personally. Because the site is hosted on a shared delivery platform, the platform provider may process basic request metadata under its own terms as part of serving content.
Should analytics or advertising tools ever be added to this site, this section will be updated before they are activated, and the change date at the top of this page will reflect it.
Your Choices
You control the conversation, and you can end it at any point.
You are never required to give personal information to read this site. On a call, you can decline to provide a name or a call-back number; the trade-off is that a contractor has less with which to reach you. You can also ask a dispatcher not to forward your details to a particular provider.
If you have called and want your details removed from any record we hold, call again and make that request. We will pass the request to any provider that received your details, though we cannot control the records an independent contractor keeps for its own business and insurance purposes.
You can also simply stop using the site. Nothing here depends on ongoing contact with you.
- You may decline to provide a name or number
- You may ask that your details not go to a specific provider
- You may request removal of information you provided
- You may ask a contractor how long they retain records
Children and Sensitive Information
This site is not directed at children.
This service is intended for property owners and adults handling emergencies on their own property. It is not directed to children under thirteen, and we do not knowingly collect information from them.
Please do not share sensitive financial information such as bank account numbers, card numbers or Social Security numbers on a call. No legitimate restoration contractor needs those details to assess water damage. If a provider asks for payment or financial details before any work has been performed or any written agreement has been signed, treat that as a warning sign and call another provider.
Limits of This Policy
What this policy does not cover.
Independent contractors operate their own websites and their own businesses. Their handling of your information is governed by their policies, not this one. The same applies to any third-party hosting or network provider involved in delivering this site.
Nothing in this policy limits any right you have under applicable law, including South Carolina consumer protection law. If you have a question about this policy, the fastest way to ask is the same phone line used for everything else: (888) 217-5329.
Questions About This Policy?
Call (888) 217-5329. South Carolina Water Damage Restoration Pros answers around the clock, and the same line handles both water emergencies and questions about how this site works.
Call (888) 217-5329